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Reporting to the Residence Life Manager (RLM), and working in close liaison with the other Residence Life staff, works within ÂÜÀòÊÓƵ Allison’s on-campus residence community to create and sustain a welcoming, inclusive, and actively-engaged residence environment that provides all residents with a safe, respectful place to live, study, and grow as individuals. The RLC does this by:

• Working with the residence leadership team to promote respect for others, and regard for the values of community living, and pride in their community.
• Developing and leading programming initiatives that support the ongoing process of community-building in residence.
• Fostering and furthering opportunities for positive student engagement and leadership in residence.  
• Facilitate the implementation of residence programming based on University priorities around 1) Mental Health & Wellness, 2) Equity, Diversity & Inclusion, 3) Alcohol & Substance Harms Reducation, and 4) Healthy Relationships & Consent.
• Working directly with student leaders to plan and support safe, inclusive residence activities that contribute to a positive, respectful residence experience.
• Promoting and applying community standards for residence living through education and use of the Residence Life Code of Conduct.
• Ability to work evenings and weekends as required.

The RLC is a full-time, live-in staff member who works to maintain ÂÜÀòÊÓƵ Allison’s standards of community living.  Successful professionals in the RLC role approach the position as a lifestyle, regularly interacting with students and student leaders.  Evening and weekend availability will be required on a scheduled basis.  

In order to maintain safety and security as a high priority on behalf of Residence Life at ÂÜÀòÊÓƵ Allison, the RLC, will participate in an after-hours on-call rotation during peak periods. In this capacity, the RLC is expected to assess and respond to low to intermediate-level emergent situations, using sound judgment, conflict resolution skills, and supportive communication techniques such as active listening and de-escalation. Higher-impact or complex situations will be referred to the Residence Life Manager, as appropriate.

Responsibilities

• Selection and supervision of residence student leaders;
• Develop and implement residence student leader training, including ongoing developmental coaching to assist student leaders in enhancing the skills necessary to succeed in their role;
• Identify ongoing student development needs and support requirements;
• Oversight of risk assessment and risk management processes to ensure that Residence Life programming and/or other events are appropriate, educational, and approved as required;  
• Adjudicate lower and mid-level student conduct matters under the Residence Life Code of Conduct;
• Liaise closely and coordinate with other Residence Life staff members;
• Perform associated related duties.

Key Activities

Community Development & Student Learning

1. Attend programs and residence community meetings.  Be present regularly in the community to build relationships with students and remain attentive to community needs.
2. Actively promote all opportunities for student participation in Residence Life including academic, educational, and social programs sponsored by residence student leaders.
3. Respond to student inquiries and concerns directly through one-on-one meetings and indirectly in consultation with Assistant Dons (ADs), Resident Assistants (RAs) and Academic Mentors (AcMen).
4. Mentor and support students with personal and academic concerns and make appropriate referrals to campus resources.

Communications

1. Maintain the Residence Life website.
2. Produce social media content across various platforms to support and promote the residence experience among current and prospective students.
3. Monitor and respond to emails in the Residence Life inbox.

Student Support, Conduct & Emergency Response

1. Assist ADs and RAs in setting standards and norms within communities.
2. Meet with students to understand and review incidents, assess level of responsibility, and develop outcomes, using developmental and/or restorative approaches as appropriate.
3. Ensure timely, accurate and comprehensive documentation of student contact, agreements, outcomes, and plans.
4. Refer complex cases to the Residence Life Manager, as appropriate.
5. Respond to emergency/crisis situations as an initial point of contact to assess situations, support those involved, and initiate appropriate procedures or protocols.
6. Consult with the RLM on any high-risk situations or where additional guidance and support are needed.
7. Provide some after-hours support to students to promote community building and student safety.

Staff Supervision & Support

1. Assist with the annual selection process for residence student leaders, including recruitment, interviewing, and selection.
2. Assist in developing and implementing training and in-service training for residence student leaders throughout the academic year.
3. Provide supervision via regular team meetings and one-on-one meetings, advisement, and guidance, coaching and collaboration on community initiatives, and through role modelling.
4. Conduct student leader evaluations that include opportunities for feedback and emphasize developmental growth.
5. Hold regular office hours for drop-in students and student leaders (weekdays and evenings as needed).
6. Track student leader programming efforts.

On-Campus Accommodation

This is a live-in position. The University will provide the RLC with year-round, on-campus accommodation including an accompanying meal plan at the University dining hall. The apartment includes high-speed internet, local phone service, cable television, and utilities.